Deauthorization Callback
Understanding how ChatPanda handles account disconnection
Deauthorization occurs when you remove ChatPanda's access to your Instagram account through Facebook's settings. This is a security feature that ensures proper handling of your data when you disconnect the app.
You Remove ChatPanda
Go to Facebook Settings → Apps and Websites → Remove ChatPanda
Facebook Notifies ChatPanda
Facebook sends a secure deauthorization callback to our servers
ChatPanda Processes Deletion
We immediately receive the notification and begin the data deletion process
Data is Deleted
All your data is permanently removed from ChatPanda within 30 days
When you deauthorize ChatPanda, we automatically delete:
- Instagram access tokens and authentication credentials
- All conversation data and messages
- Webhook event logs
- Automation rules and settings
- Any other data associated with your account
ChatPanda implements secure deauthorization callbacks as required by Meta's platform policies. This ensures:
- Immediate acknowledgment of your disconnection request
- Secure, verified communication from Facebook to our servers
- Automatic data deletion without manual intervention
- Full compliance with data protection regulations
The deauthorization callback endpoint is:
POST https://api.chatpanda.app/api/v1/data-deletion
This endpoint receives signed requests from Facebook and processes them securely using cryptographic verification (HMAC-SHA256) to ensure authenticity.
If you have questions about deauthorization or data deletion, please contact us:
Email: [email protected]